Mercure Surabaya Grand Mirama | Hotel in Surabaya

| 7.8 (97 Reviews) |   Pet Friendly  2 Bathrooms  44 Guests
Surabaya Hotel | Mercure Surabaya Grand Mirama

Hotel in Surabaya

Mercure Surabaya Grand Mirama is conveniently located in Surabaya's central business district. It offers free Wi-Fi and elegant, spacious rooms with air conditioning. There is an outdoor pool and free private parking. Rooms at the Surabaya Mercure are stylishly decorated with hardwood floors and bright décor. They are equipped with cable TV and private bathrooms. Guests of the Mercure Surabaya Grand Mirama Hotel can choose from 2 restaurants or a cafe that serves light snacks and drinks. Centrally located on the Jalan Raya Damo, the Mercure Surabaya Grand Mirama is just a 30 minute drive to Juanda International Airport. It is less than a 10 minute walk from Tunjungan Plaza and the Gubeng Train Station.

Mercure Surabaya Grand Mirama is located in Surabaya.

This 258 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, View, Oceanfront, and several others. This is a 4 star rated property and has over 97 reviews with the average score of 7.8 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 258 Bedrooms Hotel if you want to learn more about this RBO place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Surabaya Grand Mirama in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Surabaya Grand Mirama”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jl. Raya Darmo 68-78, Surabaya, 60264, Indonesia

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Bar
  • Wine/Champagne
  • Coffee house on site
  • Kids' meals
  • Snack bar
  • Restaurant
  • Fruit
Parking
  • Accessible parking
  • Parking
  • Parking on site
  • Private Parking
  • Free parking
  • Electric vehicle charging station
  • Parking garage
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Bathroom emergency cord
  • Raised toilet
  • Wheelchair accessible
Activities
  • Light therapy
  • Locker rooms
  • Spa facilities
  • Themed dinners
  • Hot tub/Jacuzzi
  • Body treatments
  • Neck massage
  • Evening entertainment
  • Facial treatments
  • Live sports events (broadcast)
  • Body scrub
  • Karaoke
  • Hair coloring
  • Water sports facilities on site
  • Yoga classes
  • Kids' club
  • Manicure
  • Cycling
  • Foot massage
  • Fitness
  • Waxing services
  • Haircut
  • Aerobics
  • Hand massage
  • Massage
  • Full-body massage
  • Hair treatments
  • Makeup services
  • Ping-pong
  • Back massage
  • Spa
  • Personal trainer
  • Fitness center
  • Pedicure
  • Body wrap
  • Bike tours
  • Fitness classes
  • Couples' massage
  • Hairstyling
  • Head massage
  • Live music/Performance
  • Happy hour
  • Sauna
  • Beauty services
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
Entertainment
  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Facilities for disabled guests
  • Wifi in all areas
  • Soundproof rooms
  • Non-smoking rooms
  • Heating
  • Air conditioning
  • Elevator
  • Chapel/Shrine
  • Safe
  • Designated smoking area
  • Family rooms
  • Smoke-free property
Guest Services
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Vending machine (snacks)
  • Packed lunches
  • ATM on site
  • Valet parking
  • Shuttle service (additional charge)
  • Dry cleaning
  • Daily housekeeping
  • Fax/Photocopying
  • Tour desk
  • Grocery deliveries
  • Private check-in/out
  • Ironing service
  • Lockers
  • Car rental
  • 24-hour front desk
  • Hair/Beauty salon
  • Pet basket
  • Babysitting/Child services
  • Meeting/Banquet facilities
  • Vending machine (drinks)
  • Room service
  • Suit press
  • Strollers
  • Pet bowls
  • Airport shuttle
  • Baggage storage
  • Business center
  • Shuttle service
  • Concierge
  • Laundry
  • Currency exchange
  • Express check-in/out
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • BBQ facilities
  • Outdoor fireplace
  • Outdoor pool (year-round)
  • Garden
  • Picnic area
  • Terrace
Security/Safety
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Security alarm
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Thermometers for guests provided by property
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service
Spa
  • Pool with view
  • Shallow end
  • Swimming pool toys
  • Beach chairs/Loungers
  • Pool bar
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
7.79
Location:
8.38
Staff:
8.28
Facilities:
7.91
Comfort:
7.94
Cleanliness:
8.29
Tommy
Sep 8, 2025 07:00:00 AM
Review Score:   5
Indonesia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Family King Studio Suite
Room Type: Suite
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Guest bathroom, Shower cap, Shower, Shampoo, Bidet, Free toiletries, Bathtub

General

Fire extinguisher, Ironing facilities, Key access, Soundproof, Heating, Tile/Marble floor, Air conditioning, Trash cans, Safe, Key card access, Interconnecting room(s) available, Iron, Smoke Alarm

Media & Technology

Telephone, Satellite channels, Flat-screen TV, Mobile hotspot device, Cable channels, DVD player, TV

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Electric kettle, Dining table, Oven, Refrigerator

Living Area

Dining area, Fireplace, Sofa, Desk, Sitting area

View

View, Quiet street view, City view, Garden view

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Roll-in shower

Room Amenities

Non-feather pillow, Drying rack for clothing, Socket near the bed, Adapter, Sofa bed

Pool and Spa

Pool with a view, Pool towels
Privilege Twin Room with City View
Room Type: Quad
Room Size: 28 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Guest bathroom, Shower cap, Shower, Shampoo, Bidet, Free toiletries

General

Fire extinguisher, Ironing facilities, Key access, Soundproof, Heating, Tile/Marble floor, Air conditioning, Trash cans, Safe, Key card access, Interconnecting room(s) available, Iron, Smoke Alarm

Media & Technology

Telephone, Satellite channels, Flat-screen TV, Mobile hotspot device, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Fireplace, Sitting area

View

View, Quiet street view, City view

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Adapter, Drying rack for clothing, Non-feather pillow

Pool and Spa

Pool towels
Classic Room King Bed
Room Type: Quad
Room Size: 24 m2
1 King bed(s) Bed
Deluxe Suite with King Bed
Room Type: Quad
Room Size: 48 m2
1 King bed(s) Bed

Bathroom

Bathtub or shower
Privilege King Room with City View
Room Type: Quad
Room Size: 28 m2
1 King bed(s) Bed
Privilege King Room with City View

Bathroom

Free toiletries, Shower
Privilege Suite
Room Type: Bungalow
Room Size: 54 m2

Bathroom

Free toiletries, Shower
Classic Room Twin Bed
Room Type: Quad
Room Size: 24 m2
1 Twin bed(s) Bed

Bathroom

Free toiletries, Shower
Classic Superior King Room with City View
Room Type: Quad
Room Size: 24 m2
1 King bed(s) Bed
Classic Superior King Room with City View

Bathroom

Free toiletries, Shower
Classic Superior Twin Room with City View
Room Type: Quad
Room Size: 24 m2
1 Twin bed(s) Bed

Bathroom

Free toiletries, Shower
Privilege Luxe Twin Room
Room Type: Quad
Room Size: 30 m2
1 Twin bed(s) Bed

Bathroom

Free toiletries, Shower
Privilege Luxe Family King Room
Room Type: Quad
Room Size: 30 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Shower

FAQ's

Is this Mercure Surabaya Grand Mirama pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Surabaya Grand Mirama?

Check-in time for Mercure Surabaya Grand Mirama starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Surabaya Grand Mirama have a swimming pool?

Yes, this Mercure Surabaya Grand Mirama has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Surabaya Grand Mirama?

Best-rates for the Mercure Surabaya Grand Mirama starts from $42 per night with includes Barbecue/Outdoor Cooking, Laundry, Security/Safety, View, Oceanfront, Entertainment, Sports/Activities, Restaurant, Internet, Parking, Balcony/Terrace, Bar, Kitchen, Air Conditioner, TV, Wheelchair Accessible, EV Charge Station, Spa, Guest Services, Pet Friendly, Fireplace/Heating, Toiletries, Transportation/Shuttle, Wellness Facilities, Breakfast, Pool, Designated Smoking Area, Accessibility, Hot Tub, Child Friendly, Ocean View, Business Services with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Mercure Surabaya Grand Mirama a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Surabaya Grand Mirama wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Surabaya Grand Mirama is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Surabaya Grand Mirama?

Based on the information reported by the owner or manager, the Mercure Surabaya Grand Mirama indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Surabaya Grand Mirama?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Surabaya Grand Mirama are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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